Thank you for shopping at Shreever! We want you to love every item you purchase, but we understand that sometimes things may not work out. Here’s everything you need to know about returning items and requesting refunds.

1. Returns

• Eligibility: Items can be returned within 30 days of the purchase date. To qualify for a return, items must be unworn, unwashed, and in their original condition with tags attached.
• Non-Returnable Items: Sale items, gift cards, and items marked as “Final Sale” are non-returnable.
• Return Process: To initiate a return, please contact our customer service team at [customer service email] with your order number and details about the item(s) you wish to return. We will provide you with a return authorization and further instructions.

2. Exchanges

• Size or Color Exchanges: We currently do not offer direct exchanges. To exchange an item, please return it for a refund and place a new order for the desired size or color.
• Defective Items: If you receive a defective or incorrect item, please contact us immediately, and we’ll arrange a replacement.

3. Refunds

• Processing Time: Once your return is received and inspected, we will notify you about the status of your refund. Approved refunds will be processed within 5–7 business days.
• Refund Method: Refunds will be issued back to your original payment method. Please note that it may take additional time for your bank or credit card provider to process the refund.

4. Shipping Costs

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
• Original Shipping Charges: Original shipping charges are non-refundable.

5. Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us at ajaydhakad22@gmail.com or call us at 9893396862